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Service 05

Adoption, not software.

A build nobody uses is a build that failed. Training is captured from real logged-in sessions in your org, not mocked up as an admin.

Formats
04
Certificates
Publicly verifiable
Delivery
On-site or online
One field team, and the audit that explained what it was doing
6Systems field staff checked every morning, beforeFive to six, recorded as the before state. No after count was measured, so we do not publish one.
42Active orders logging no hours at allThe activity flow listed no work orders, reported success, and logged nothing. Found by running it as a field user.
17Field users covered by a sign-in runbookA symptom-to-cause matrix built from login history, verification history and the setup audit trail.
30 daysOf login history reviewed to find the real causeMobile app logins never failed. Every failure was at the browser login page.

01Formats

Four ways to run it

The format changes. The source material does not: it is your org, your objects and your screens.

  • 01

    On-site workshops

    A day or two in the room, run against your org rather than a demo org. The exercises use records your team recognises.

  • 02

    Cohort programmes

    A group of admins or developers moving through the same material on a schedule, with assessments that check they can do the thing rather than recall it.

  • 03

    Custom curricula

    Built from your own org. In one engagement the training was served in-org from a static resource and captured by logging in as an actual field user, because an admin’s screen is not what they see.

  • 04

    Self-serve courses

    Everything we teach live is available in ShareCo Academy, with progress reporting, team seats and certificates that verify at a public URL.

02Trained on the real screen

We teach the screen they actually see, signed in as them.

An admin has a different org from everybody else. Training captured from an admin session teaches a screen the field team will never meet.

  • Material captured by logging in as an actual field user, not mocked up as an admin.
  • Served in-org from a static resource, so nobody leaves the record page to learn the record page.
  • A runbook for the failures your admins will actually see, sign-in on a phone included.
  • The same material becomes a self-serve course with an assessment and a certificate.
Sales and Forecasting
+ New TaskBoardListGanttCalendar
To do52
+ Add task…
Reconcile PO totals against received stockJun 10
Add change-request number to invoice PDF footerJun 10
Quote follow-up: open quotes with no touch in 30 daysJun 15
Order channels: auto-invite the project managerJun 15
In progress3
+ Add task…
Timesheet hours through to the accounting ledger
Task record page: attachments, subtasks, comments
Done339
+ Add task…
Site survey callNorthern Ltd — VancouverNov 27
Site survey callNorthern Ltd — CalgaryNov 27
Site survey callHarbour Group — SeattleNov 27
Depiction · A custom task board built as a Lightning Web Component, replacing a spreadsheet the team actually ran on. Board, list, Gantt and calendar views over the same records.The add-task field sits at the top of each column, not the bottom. People add work they have just thought of, and scrolling past 52 cards to do it is how a board stops being used.
Contact us to find out more

Tell us who is not using what you built.

30 daysOf login history read to find one real causeMobile app logins never failed. Every failure was at the browser login page.
Counted from the published ShareCo Academy catalogue
47Courses in the cataloguePublished courses, counted from the catalogue itself rather than from a roadmap.
234Estimated curriculum hoursSummed from the per-course estimates. Study estimates, not video minutes.
5Learning pathsOrdered sequences with prerequisites, not filtered lists of the same courses.
3Courses that issue a certificate todayA certificate is awarded by a scored assessment. The rest teach the material and award nothing until their assessment ships, which is why this figure is the small one.
ShareCo AcademySample

Certificate of completion

Course
Agentforce guardrails
Credential ID
SC-0000-0000
Verification
shareco.ca/verify
9 of 12 lessons complete

05Academy bridge

Everything we teach live is a course you can hand to the next hire.

The workshop ends and the team changes. The course does not. Live sessions become self-serve courses with the same material, and where a course carries a scored assessment, passing it issues a certificate anyone can verify.

  • Seat-based licensing, with progress reporting and required training across the team.
  • Your own SCORM 1.2 or 2004 packages run beside ours, with the same tracking and the same certificates.
  • Paths assembled from your org’s own screens, so a new hire learns your build rather than a generic one.
12xIncrease in course production capacityBuilt by our Academy lead at a safety software company, ingesting 200-page documents into finished SCORM courses. Their result, before ShareCo.

A ShareCo certificate is not a Salesforce certification. We say so on the certificate, and we tell you which official exam to sit next.

Everything we teach live is already a course.

Next step

Tell us who is not using what you built.

We will watch them work, find where the screen fights them, and tell you what to teach. Written, within one business day.

  • Reply within one business day
  • Written diagnosis whether or not you hire us
  • Vancouver, British Columbia