Salesforce
Your calls, written into Salesforce
Import contacts and leads from Salesforce, call them from ShareCo, and each call lands on the right record as a completed task with its summary, plus a next-step task with its date.
- Subject
- Call: Meeting booked
- Name
- Priya Natarajan
- Duration
- 6:40
- Comments
- Reps log calls from memory on Fridays. Wants a demo.
Next step task: demo Tue 10:00
How it works
Import a list
Connections.csv412 people
Contacts export1,208 people
Q4 targets96 people
1
Connect by signing in
A manager signs in to Salesforce once. No package to install.
harbour
- Priya NatarajanVP Sales · Harbour Metals
Call
- Daniel OkaforOwner · Harbour Fitouts
Finding #
- Leah BrennanSales Manager · Harbour Freight Co.
Call
- Harbour Metals (main line)Imported list · Q4 targetsListCall
2
Call from your Salesforce lists
Contact and lead exports come in with owners and titles, marked as Salesforce.
- Subject
- Call: Meeting booked
- Name
- Priya Natarajan
- Duration
- 6:40
- Comments
- Reps log calls from memory on Fridays. Wants a demo.
Next step task: demo Tue 10:00
3
Tasks written back*
The call as a completed task on the Contact or Lead, and the next step as a task with its due date.
Also included
- Any edition with API accessStandard Tasks, Contacts and Leads only.
- Never on a guessIf a number matches two people, the call waits for you.
- No voice add-onNo Agentforce, no Open CTI, no Service Cloud Voice.
* Salesforce write-back is in early access.
Questions
Does it need admin rights?
A manager signs in once. Calls are written as that connection.