For sales managers
See every call without listening to
Every call your team makes is summarized, scored with stars and coached, so you spend your time on the calls that matter and your reps get better every week.
Call CoachHarbour Metals
Reached the decision maker. “I sign off on sales tools.”Agreed a next step. “Send me terms.”Timeline not confirmed. No date asked.
Next time: at 4:12 she asked about price. Give the per-caller figure first.
How it works
Call Coach reviewPriya Natarajan · Harbour MetalsCalled by Jordan · 6:40 · Meeting bookedStrong: decision maker and a dated next step
- 0:38Opened with their problem“How do your reps log calls today?”
- 1:52Found the pain“Fridays, from memory. Most of the objections get lost.”
- 3:10Reached the decision maker“I sign off on anything the sales team uses.”
- 4:12Price question left open“Is that per seat?” was not answered.
- 5:05Timeline not confirmedNo date asked for switching tools.
Try next time. When price comes up, give the per-caller figure first, then the pilot, before moving on.
Next move. Demo Tuesday 10:00. Open with: “You asked about price per seat. Here it is.”
1
Know which calls matter
Each call scored one to five with the reason. Open the fours and fives first.
Call CoachHarbour Metals
Reached the decision maker. “I sign off on sales tools.”Agreed a next step. “Send me terms.”Timeline not confirmed. No date asked.
Next time: at 4:12 she asked about price. Give the per-caller figure first.
2
Coach from real moments
What each rep did well and what they missed, with the quote and the time.
Your team's playbookUpdated from 14 booked meetings
- 1Open with how they log calls todayWinning
- 2Give the per-caller price before the pilotWinning
- 3Ask for a date before you hang upNew step
- 4Lead with the AI demo on the first callDropped
3
Spread what works*
The steps that book meetings rise to the top of the team playbook.
Also included
- Lists assigned in one stepSplit new contacts between reps.
- Daily targetsEvery rep sees how far along they are.
- Notes in your CRMCalls written to Salesforce or HubSpot without asking reps to log anything.*
* The team playbook is in early access.
Questions
Do reps have to change how they work?
They click a name and talk. Everything after the call is done for them.