Comparison

ShareCo and RingCentral

RingCentral RingEX is a business phone, video and messaging platform. ShareCo is a calling desk for the people who phone customers, with the next step and coaching in the plan.

Next steps after a call
RingCentral
Call action items need the Advanced plan, US$25 per user a month. Source
ShareCo
Every call ends with the next step and an opening line, on every plan.
Call insights and coaching
RingCentral
Conversational Intelligence is an add-on from US$60. Source
ShareCo
Call Coach on Team, C$49 per caller: 1 to 5 stars with the reason, five criteria with quotes, and one coaching point.
Call recording
RingCentral
Core includes on-demand call recording. Source
ShareCo
Every call recorded, with a consent step.
CRM contacts
RingCentral
CRM integrations start on the Advanced plan. Source
ShareCo
Salesforce and HubSpot exports import on every plan, with a source mark on each contact.
After each call
RingCentral
AI transcriptions and summaries from the Core plan. Source
ShareCo
Summary, objections, next step and an opening line for the follow-up, on every call.

Topic	RingCentral	ShareCo
Next steps after a call	Call action items need the Advanced plan, US$25 per user a month. Source	Every call ends with the next step and an opening line, on every plan.
Call insights and coaching	Conversational Intelligence is an add-on from US$60. Source	Call Coach on Team, C$49 per caller: 1 to 5 stars with the reason, five criteria with quotes, and one coaching point.
Call recording	Core includes on-demand call recording. Source	Every call recorded, with a consent step.
CRM contacts	CRM integrations start on the Advanced plan. Source	Salesforce and HubSpot exports import on every plan, with a source mark on each contact.
After each call	AI transcriptions and summaries from the Core plan. Source	Summary, objections, next step and an opening line for the follow-up, on every call.

Prices and features as published by RingCentral on 11 November 2026.

Back to ShareCo

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See it on a real call

15 minutes. We place a call in front of you and you watch the write-up, the rating and the next move arrive.

Talk to sales

ShareCo and RingCentral

Line by line

Next steps after a call

Call insights and coaching

Call recording

CRM contacts

After each call

See it on a real call