Legal

Privacy Policy

Last updated: January 2025

1. Introduction

ShareCo Inc. ("ShareCo," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (shareco.ca) and our Chrome browser extension, ShareCo SalesSync (the "Extension").

By using our website or Extension, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

2. ShareCo SalesSync Chrome Extension

Our Chrome Extension helps you save LinkedIn profile information to your Salesforce CRM. This section describes the specific data practices of the Extension.

2.1 Data We Collect Through the Extension

When you use the Extension, we collect the following types of information:

  • LinkedIn Profile Data: When you click to save a profile, we read publicly visible information from the LinkedIn page you are viewing, including: first name, last name, job title/headline, current company name, and the LinkedIn profile URL. This data is used solely to pre-fill your Salesforce contact form.
  • Salesforce Session Cookies: To authenticate API requests to your Salesforce instance, the Extension reads your Salesforce session cookie ("sid"). This cookie is used only to communicate with your Salesforce account and is never transmitted to ShareCo servers.
  • Salesforce Domain: We store the Salesforce domain you configure (e.g., "yourcompany.my.salesforce.com") locally in Chrome storage to enable the Extension functionality.
  • Account Information: When you sign in to the Extension, we collect your email address and basic account information to manage your subscription and authenticate your access.
  • Sync History: We store records of contacts you've saved, including the LinkedIn profile URL, contact name, job title, company name, and Salesforce record IDs. This enables duplicate detection and provides you with a history of your saved contacts.
  • Usage Analytics: We collect anonymized usage data such as feature usage counts and error occurrences to improve the Extension. This does not include any LinkedIn profile content or personal information.

2.2 How We Use Extension Data

  • To Provide the Service: LinkedIn profile data is used to pre-fill Salesforce contact forms. This data flows directly from LinkedIn to Salesforce through your browser and is not stored on our servers beyond what is needed for sync history.
  • To Prevent Duplicates: We check LinkedIn URLs against your sync history to alert you if a contact has already been saved.
  • To Manage Your Subscription: We track usage against your subscription limits (free trial or paid plan).
  • To Improve Our Services: Anonymized usage analytics help us identify bugs and improve features.

2.3 Data We Do NOT Collect

  • We do NOT collect or store your Salesforce password or login credentials.
  • We do NOT transmit Salesforce session cookies to our servers.
  • We do NOT access LinkedIn profiles unless you explicitly click to save them.
  • We do NOT scrape LinkedIn data in the background or without your action.
  • We do NOT sell, rent, or share your personal data with third parties for marketing purposes.

2.4 Extension Permissions Explained

The Extension requests the following Chrome permissions:

  • storage: To save your preferences (Salesforce domain, auto-save setting) and authentication tokens locally in your browser.
  • activeTab: To read LinkedIn profile information from the page you are viewing when you click to save a contact.
  • tabs: To manage Salesforce browser tabs during the save workflow (opening forms, detecting save completion).
  • cookies: To read your Salesforce session cookie for API authentication. This allows the Extension to check for existing contacts and verify saves completed successfully.
  • scripting: To interact with Salesforce form pages (clicking save buttons when auto-save is enabled).
  • Host access to linkedin.com: To display save buttons and read profile data from LinkedIn pages you visit.
  • Host access to salesforce.com domains: To fill contact forms and interact with Salesforce when you save contacts.
  • Host access to shareco.ca: To authenticate your account, check subscription status, and store sync history.

3. Website Data Collection

When you visit our website or create an account, we collect:

  • Account Information: Email address, name (if provided), and password (stored securely using industry-standard hashing).
  • Payment Information: When you subscribe to a paid plan, payment is processed by our payment provider (Polar). We do not store your full credit card number on our servers.
  • Usage Data: Pages visited, features used, and general interaction patterns to improve our services.
  • Technical Data: IP address, browser type, device information, and operating system for security and troubleshooting purposes.

4. Data Storage and Security

  • Local Storage: Extension preferences and authentication tokens are stored locally in your browser using Chrome's secure storage API.
  • Server Storage: Account information and sync history are stored on secure servers with encryption at rest and in transit (TLS/SSL).
  • Access Controls: We implement strict access controls and authentication mechanisms to protect your data.
  • Data Retention: We retain your account and sync history data for as long as your account is active. You may request deletion of your data at any time (see Section 7).

5. Third-Party Services

We use the following third-party services:

  • Salesforce: The Extension integrates with your Salesforce account to save contacts. Your use of Salesforce is subject to Salesforce's own privacy policy and terms of service.
  • Polar: We use Polar to process subscription payments. Payment information is handled according to Polar's privacy policy.
  • Resend: We use Resend to send transactional emails (account verification, password reset). Your email address is shared with Resend for this purpose.
  • Google OAuth: If you sign in with Google, we receive your email and basic profile information from Google according to the permissions you grant.

6. Data Sharing

We do not sell your personal information. We may share data only in the following circumstances:

  • With Your Consent: When you explicitly authorize sharing with a third party.
  • Service Providers: With third-party vendors who assist in operating our services (payment processing, email delivery), subject to confidentiality agreements.
  • Legal Requirements: When required by law, court order, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can view your sync history and account information through the Extension and website dashboard.
  • Correction: You can update your account information at any time.
  • Deletion: You can delete your sync history through the dashboard. To delete your entire account, contact us at hello@shareco.ca.
  • Data Export: You can request a copy of your personal data by contacting us.
  • Opt-Out: You can uninstall the Extension at any time to stop all data collection by the Extension.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

ShareCo is based in Canada. If you access our services from outside Canada, your information may be transferred to, stored, and processed in Canada or other countries where our service providers operate. By using our services, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

ShareCo Inc.

Email: hello@shareco.ca

Website: https://shareco.ca