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Get my fix plan

Offers

Four offers. Fixed prices. Pick the step you are at.

Start with one fix, or start with the map. Each step credits toward the next within 30 days.

All five steps, side by side

Start at any step. Each one ends with something you hold.

Swipe the table sideways to see every step.

StepStep 115-Minute Fix PlanStep 2First FixStep 3Operations Systems AuditStep 4Build SprintStep 5Monthly Support
What it is forFind the one fix that gives your team the most time back, and the fastest way to it.Get the one thing your team works around fixed, in a week.See every department’s work on one map, ranked by what it gives back, with prices.Get one priced item from the backlog built, working for office and crews, with your people trained.Keep everything running, answer your team, and ship one improvement every month.
Time15 minutes, plan within 2 hours5 business days from access3 weeks4 weeks per sprintMonthly, no contract
PriceOn usC$495C$2,500C$6,000 per sprintC$1,800 a month
You getA written plan for the one fix that gives your team the most time back.One thing your team works around, fixed.Every department mapped, problems ranked, top five priced.One priced item live, tested, your floor trained.Fixes, answers, one item shipped a month.
Your time15 minutes, once.About 1 hour across the 5 days.About 1 hour per department head, plus 1 hour a week for your lead.About 2 hours a week, plus a half day on site for the people being trained.About 1 hour a month, plus requests as they come.
CreditNothing to creditYour C$495 comes off the Operations Systems Audit within 30 days.C$2,500 − C$495 = C$2,005 after your First Fix. Your C$2,500 comes off the Build Sprint within 30 days.C$6,000 − C$2,500 = C$3,500 after your Operations Systems Audit.Nothing to credit
GuaranteeThe plan is yours to keep and use with anyone, whichever route you take.It works, or you get your C$495 back.The map and backlog are yours whether or not you continue.Anything we built that breaks in the first 30 days, we fix free.Cancel with 30 days notice. No contract.
Next stepFirst Fix, or the Operations Systems AuditOperations Systems AuditBuild SprintMonthly SupportKeeps going, month to month

Four paid steps. Each one counts toward the next.

Fixed prices in C$, before GST. Take the next step within 30 days and the earlier price comes off it.

  1. Step 2First FixC$4955 business days from accessOne thing your team works around, fixed.
  2. − C$495 creditedStep 3Operations Systems AuditC$2,5003 weeksEvery department mapped, problems ranked, top five priced.
  3. − C$2,500 creditedStep 4Build SprintC$6,000 per sprint4 weeks per sprintOne priced item live, tested, your floor trained.
  4. Step 5Monthly SupportC$1,800 a monthMonthly, no contractFixes, answers, one item shipped a month.

Your first three steps, with credits

StepListCreditYour price
First FixC$495C$495
Operations Systems AuditC$2,500− C$495C$2,005
Build Sprint, first sprintC$6,000− C$2,500C$3,500
Total for a fix, an audit and your first sprintC$6,000

The same as one sprint on its own. Monthly Support after that is your choice.

How billing works

  • Under C$2,000: billed upfront.
  • C$2,000 and over: half to start, half at handoff.
  • First Fix: it works, or you get your C$495 back.
  • Monthly Support: month to month, 30 days notice.

All four offers

First Fix

Step 2 of 5

C$4955 business days from access

You get: that one thing fixed, a 3-minute recording of it working, and a list of what else we saw.

What’s included

  • The fix, tested on a copy of your Salesforce first when you have one
  • A backup of every record touched
  • A 3-minute recording of it working
  • A one-paragraph change note
  • A list of what else we saw while we were in there

Not included

  • New record types or screens built from scratch
  • Moving data from another system
  • Anything past 5 hours. We say so on the call, before you pay.

Guarantee: It works, or you get your C$495 back.

Next step: your C$495 comes back as credit on the Operations Systems Audit within 30 days.

See the First Fix

Operations Systems Audit

Step 3 of 5

C$2,5003 weeks

You get: every department mapped, every problem ranked by what it costs you, and a fixed price on the top five.

What’s included

  • A process map of how work moves through each department today
  • Every manual step, broken step and double entry, flagged
  • A ranked backlog, scored on impact and effort
  • A fixed price on the top five items
  • A 60-minute readout with your leadership team

Not included

  • Fixing anything (that is a sprint)
  • Systems other than Salesforce and one accounting or inventory system

Guarantee: The map and backlog are yours whether or not you continue.

Next step: your C$2,500 comes back as credit on the Build Sprint within 30 days.

See the Operations Systems Audit

Build Sprint

Step 4 of 5

C$6,000 per sprint4 weeks per sprint

You get: one priced backlog item live, tested as your real users on desktop and phone, and your floor trained on site.

What’s included

  • The build, with tests and a change log
  • Checked logged in as your real users, on desktop and phone
  • A half-day on site training the people who use it
  • A one-page guide and a recording
  • A 30-day warranty: anything we built that breaks, we fix free

Not included

  • Licences and middleware fees
  • Changes inside QuickBooks or your inventory system
  • Anything not in the priced backlog item

Guarantee: Anything we built that breaks in the first 30 days, we fix free.

See the Build Sprint

Monthly Support

Step 5 of 5

C$1,800 a monthMonthly, no contract

You get: what broke fixed, users answered, one backlog item shipped, and a note of what changed.

What’s included

  • Monitoring of failing flows and syncs
  • Fixes and user questions
  • One backlog item shipped each month
  • A change log your team can read
  • A monthly call

Not included

  • Hours past 12 (C$150 an hour, approved first)
  • New sprints (quoted separately)

Guarantee: Cancel with 30 days notice. No contract.

See the Monthly Support

Show us the one thing your team works around.

15 minutes, on us, and you leave with a plan. You see your own Salesforce, live, and get the fix that gives your team the most time back, written down and yours to keep.

Get my 15-minute fix planKnow what you need? Get it fixed in 5 business days